The most effective way to communicate the specifics of a planned supply chain transformation includes which of the following activities?

• A.Distribute one common document by company email.
• B.Hold breakout group sessions with each group involving employees from different departments.
• C.Require the topic be covered in each department's monthly meeting.
• D.Conduct a one-time, all-company meeting with presentations by leadership.

Correct Answer: B

Explanation

Supply chain
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According to the ASCM CTSC Exam Content Manual, one of the best practices for communicating a supply chain transformation is to "use a variety of communication channels and methods to reach different audiences and reinforce key messages"1.This includes holding breakout group sessions with each group involving employees from different departments, as this can help to explain the specifics of the transformation, address any concerns or questions, and foster collaboration and buy-in across theorganization23.Distributing one common document by company email, requiring the topic be covered in each department's monthly meeting, or conducting a one-time, all-company meeting with presentations by leadership may not be sufficient or effective to communicate the details and benefits of the transformation, as they may not cater to the different needs and preferences of the stakeholders, or allow for sufficient feedback and engagement23.
1: ASCM CTSC Exam Content Manual, page 14.2:Supply Chain Communication: 4 Effective Strategies for Better Supplier ...3:10 Best Practices For Improving Supply Chain Management - IIENSTITU

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A company has completed the forecasting portion of its digital transformation. It is now forecasting a probabilistic range of possible outcomes for each item versus a one-number forecast for each item. How should it assess this outcome?

• A.This is a negative and expected result.
• B.This is a negative and unexpected result.
• C.This is a positive and expected result.
• D.This is a positive and unexpected result.

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A company has completed the responsive supply-demand matching (RDSM) phase of its digital transformation and has created a results tracking dashboard. Which of the following supply chain metrics should be included on this RDSM dashboard?

• A.Inventory quality ratio
• B.Customer backorder rate
• C.Sell-through rate
• D.On-time, in-full

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Which of the following behaviors is the best example of a digital supply chain integrator?

• A.Timely communication of issues through functional silos made electronically
• B.Reaching across functional and technological boundaries to seek information and understanding
• C.Sharing updates of digital supply chain projects though intranet and e-newsletters
• D.Conducting regular training programs for all employees on the company's supply chain tools

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Which option best describes an appropriate operational focus for supply chain transformation?

• A.Increase the percent of perfect orders.
• B.Lean out inventory in order to increase inventory turns.
• C.Focus on improving the supply chain one segment at a time.
• D.Focus on supply chain integration and improving the supply chain overall.

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