When creating a talent development (TD) initiative, which activity will best help a TD professional gain leadership support for the plan?

• A.Preparing a detailed budget
• B.Drafting a business case for learning
• C.Outlining a list of learning resources
• D.Identifying target participants

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A new manager has a team comprised of four different generations of employees. Which action by the manager would be most likely to minimize intergenerational conflict within the team?

• A.Acknowledge the diverse viewpoints of each team member
• B.Listen actively to each team member
• C.Poll each team member
• D.Define what is important to each team member's generation

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Which is the best step to take first when developing leadership competencies?

• A.Develop criteria to rate leaders at all levels in the organization
• B.Research key leadership skills of similar organizations
• C.Determine what leadership abilities the organization needs
• D.Determine development needs of existing leaders in the organization

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What is the most important reason for determining an anticipated headcount of training team employees before presenting a training budget?

• A.Training headcount must be justified and approved
• B.There must be adequate time to recruit new resources
• C.The training work plan must be correlated to the headcount
• D.Labor is typically the largest training department cost

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Which activity provides the best example of a referral approach?

• A.Using a professional social networking platform to find names within the target industry
• B.Surveying recent hires to ask where they would look for job postings
• C.Asking officers of professional and industry associations for names of top performers
• D.Asking managers to call prospects within the target industry

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