After adding and configuring the Contact Center Multimedia (CCMM) server, ad available to you based on information stored within the CCMM server database.
Which two new report types are now available for report creation under the Public Report Template folder? (Choose two.)
When analyzing life cycle of an outbound contact in Avaya Aura Contact Center:
Step 1 shows outbound campaigns are created in the OCMT and loaded into theCCMM database Step 2 states that each call in the outbound campaign triggers a 'contact arrived' message.
What is Step 3 in the life cycle of an outbound contact in Avaya Aura Contact Center?
Where Is the administration of outbound campaigns and management of dialing lists performed?
When performing an immediate backup in the Contact Center Database Maintenance utility, Which application Is the only one that is not selected by default?
The Data Import and Export tool is used to import bulk resources from the Windows network into the CCT database. Which file types are used to export resource configuration data fromthe Windows network for data analysis?
