You have installed an Avaya Aura Contact Center (AACC) system with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). Which componentis responsible for pushing the non-voice contacts to Avaya Aura Agent Desktop?
During the Avaya Aura Contact Center Agent Desktop installation the CCT Log Level was set to Off.
Which page allows you to change the CCT Log Level settings if a configuration mistake was made during installation?
Which template would you assign to an Inbound skillset so it can be monitored by the POM Blending Service?
When you installed the Contact Center software, a set of default or sample applications are installed Which are two of the three default or sample applications? (Choose two.)
A user is assigning a skillset to a call while creating a new outbound campaign.
What Is the result if the skillset field Is left blank?
