A business analyst is reviewing the stakeholder management strategy for a high profile Human Resources (HR) project Following an organisational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has inherited sponsorship of the project Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored. Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly, for when the project started and secondly now that his role has changed?
Correct Answer: C
To determine the appropriate stakeholder management strategies for Harvey, we need to analyze his role and level of interest at two points in time: When the project started: Harvey was the Director of Operations and had little interest in the HR project because his focus was on operational projects. Now that his role has changed: As the Director of HR, Harvey has inherited sponsorship of the HR project, making him a key stakeholder with high interest and influence. Stakeholder Management Strategies: Watch: This strategy is used for stakeholders with low interest and low influence. It involves monitoring their behavior without actively engaging them. Constant active management: This strategy is used for stakeholders with high interest and high influence. It involves frequent communication and collaboration to ensure their needs and expectations are met. Evaluation of Each Option: A . Keep informed; Constant active management: "Keep informed" is appropriate for stakeholders with moderate interest but does not align with Harvey's initial lack of interest. Conclusion: This is not correct . B . Ignore, Constant active management: Ignoring a stakeholder is inappropriate, especially for someone in a senior leadership role like Harvey. Conclusion: This is not correct . C . Watch, Constant active management: Initially, Harvey had low interest and low influence on the HR project, making "watch" an appropriate strategy. After becoming the Director of HR and inheriting sponsorship, Harvey now requires "constant active management" due to his high interest and influence. Conclusion: This is the correct answer . D . Constant active management, keep informed: This reverses the order of strategies and does not align with Harvey's initial lack of interest. Conclusion: This is not correct .
Question 52
In an Agile environment, which type of model looks at how users interact with the required features of the system and can be used to decompose a backlog of user stories?
Correct Answer: C
The Use Case Diagram is a conceptual model that shows the interaction between users (actors) and the required features (use cases) of the system. In an Agile context, use cases provide a high-level view of the system's intended functionality, which can be directly mapped to Epics and subsequently decomposed into lower-level User Stories. The use case diagram helps the team understand the scope and the user's interaction paths, making it an excellent visual tool for managing and breaking down the product backlog (of user stories) into manageable chunks. The other options are too technical (A, D) or focus only on object state (B). (Reference: BCS Requirements Engineering / BCS Agile - Use Case Modelling and Product Backlog Management)
Question 53
Which of the following is a principle of business analysis?
Correct Answer: A
One of the core principles of business analysis is the continuous need for negotiation and consensus building, particularly when dealing with conflicting stakeholder perspectives and requirements. Business analysis actively seeks to negotiate and resolve these conflicts rather than avoiding them, which is a key part of establishing a shared understanding of the problem and the proposed solution. The other options contradict established BA principles: the principle is to find root causes, not symptoms (leading to superficial and ineffective solutions); to investigate and evaluate multiple options, not just solutions (ensuring the optimal change is selected); and to focus on business improvement as the driver for any necessary IT system change, not the other way around. The BA role necessitates working across competing interests to reach a successful outcome, making negotiation a fundamental principle. (Reference: BCS Business Analysis Practice - Principles of Business Analysis / Analysing and Managing Stakeholders)
Question 54
The system should allow a user to enter customer details and select appropriate customers for a mailshot What is wrong with this requirement?
Correct Answer: D
Question 55
A well formed requirement is said to comply with which of the following acronyms?
