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  1. Home
  2. BCS Certification
  3. PC-BA-FBA-20 Exam
  4. BCS.PC-BA-FBA-20.v2026-03-03.q76 Dumps
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Question 71

The required competencies of a business analyst are classified into three categories.
Which of the following is one of these three categories?

Correct Answer: A
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Question 72

Which of the following investigation techniques allows the analyst to build rapport, discuss confidential issues and obtain an appreciation of the political landscape of how the business operates?

Correct Answer: A
The investigation technique best suited to achieve these outcomes is the Interview. A one-on-one interview provides a private and focused setting, which is essential for discussing confidential or politically sensitive issues that a stakeholder would not be comfortable raising in a group or on a written questionnaire. The personal interaction during an interview is the most effective way to build rapport with the stakeholder, leading to more open and honest communication. This deeper level of trust and detailed conversation is what allows the analyst to gain a richer appreciation of the political and cultural landscape of the business. Special purpose records, document analysis, and questionnaires are more impersonal and cannot provide the same level of qualitative insight or trust.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Investigative Techniques, Interviews)
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Question 73

Which of the following statements is FALSE in relation to the hierarchy of requirements?

Correct Answer: B
The hierarchy of requirements organizes requirements into levels (e.g., business needs, stakeholder requirements, solution requirements) to ensure alignment and traceability. Let's evaluate each statement to determine which is false .
Key Characteristics of the Requirements Hierarchy:
Linking Requirements: The hierarchy ensures that detailed requirements are connected to higher-level business needs and objectives.
Order of Development: The hierarchy does not dictate the sequence in which requirements should be developed; it focuses on relationships and dependencies.
Driven by Strategy: Requirements are derived from the organization's values, strategy, and objectives.
Traceability: The hierarchy links different types of requirements to ensure consistency and alignment.
Evaluation of Each Statement:
A . The requirements hierarchy enables detailed requirements to be linked to the business need:
This is true; the hierarchy ensures traceability between high-level and detailed requirements.
Conclusion: This is true .
B . The requirements hierarchy shows the order in which requirements should be developed:
The hierarchy does not specify the development order; it focuses on relationships and dependencies.
Conclusion: This is false .
C . Requirements are driven by the organisation's values, strategy and objectives:
This is true; requirements must align with organizational goals.
Conclusion: This is true .
D . The requirements hierarchy links different requirements to each other:
This is true; the hierarchy ensures traceability and alignment across levels.
Conclusion: This is true .
Final Recommendation:
The false statement is:
B . The requirements hierarchy shows the order in which requirements should be developed.
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Question 74

The following is a list of statements about stakeholders and stakeholder management.
a. A customer can be considered as a stakeholder in a project.
b. A supplier can be considered as a stakeholder in a project.
c. Stakeholders' positions do not remain static during the life of the project.
d. Communication must not be tailored to each stakeholder in the project.
Which of the following is correct?

Correct Answer: A
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Question 75

A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following The time to deliver orders for products Consumer satisfaction with products Wastage in product production The qualifications of production employees Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?

Correct Answer: A
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