A user is unable to access files on a work PC after opening a text document. The text document was labeled
"URGENT PLEASE READ.txt - In active folder, .txt file titled urgent please read". Which of the following should a support technician do FIRST?

• A.Quarantine the host in the antivirus system.
• B.Run antivirus scan tor malicious software.
• C.Investigate how malicious software was Installed.
• D.Reimage the computer.

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A user is setting up a new Windows 10 laptop. Which of the following Windows settings should be used to input the SSID and password?

• A.Network & Internet
• B.System
• C.Personalization
• D.Accounts

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An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software's cloud server. Which of the following is MOST likely to be of concern to the IT manager?

• A.All updated software must be tested with alt system types and accessories
• B.Extra technician hours must be budgeted during installation of updates
• C.Network utilization will be significantly increased due to the size of CAD files
• D.Large update and installation files will overload the local hard drives.

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When visiting a particular website, a user receives a message stating, "Your connection is not private." Which of the following describes this issue?

• A.Certificate warning
• B.Malware
• C.JavaScript error
• D.Missing OS update

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A systems administrator is experiencing Issues connecting from a laptop to the corporate network using PKI.
Which to the following tools can the systems administrator use to help remediate the issue?

• A.certmgr.msc
• B.msconfig.exe
• C.lusrmgr.msc
• D.perfmon.msc

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