A user is unable to log in to the network. The network uses 802.1X with EAP-TLS to authenticate on the wired network. The user has been on an extended leave and has not logged in to the computer in several months. Which of the following is causing the login issue?

• A.Expired certificate
• B.OS update failure
• C.Service not started
• D.Application crash
• E.Profile rebuild needed

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A user is trying to use proprietary software, but it crashes intermittently. The user notices that the desktop is displaying a "low memory" warning message. Upon restarting the desktop, the issue persists. Which of the following should a technician do next to troubleshoot the issue?

• A.Reimage the computer.
• B.Replace the system RAM.
• C.Reinstall and update the failing software.
• D.Decrease the page file size.

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In which of the following scenarios would remote wipe capabilities MOST likely be used? (Select TWO).

• A.A new IT policy requires users to set up a lock screen PIN.
• B.A user is overseas and wants to use a compatible international SIM Card.
• C.A user left the phone at home and wants to prevent children from gaining access to the phone.
• D.A user traded in the company phone for a cell carrier upgrade by mistake.
• E.A user cannot locate the phone after attending a play at a theater.
• F.A user forgot the phone in a taxi, and the driver called the company to return the device.

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A manager reports that staff members often forget the passwords to their mobile devices and applications.
Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

• A.Enable multifactor authentication.
• B.Increase the failed log-in threshold.
• C.Remove complex password requirements.
• D.Implement a single sign-on with biometrics.

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As part of a CYOD policy a systems administrator needs to configure each user's Windows device to require a password when resuming from a period of sleep or inactivity. Which of the following paths will lead the administrator to the correct settings?

• A.Use Settings to access Screensaver settings
• B.Use Settings to access Screen Timeout settings
• C.Use Settings to access General
• D.Use Settings to access Display.

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