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  1. Home
  2. CompTIA Certification
  3. 220-1102 Exam
  4. CompTIA.220-1102.v2024-09-17.q504 Dumps
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Question 201

An administrator has received approval for a change request for an upcoming server deployment. Which of the following steps should be completed NEXT?

Correct Answer: A
Before making any changes to the system, it is important to assess the risks associated with the change and determine whether it is worth implementing. Risk analysis involves identifying potential risks, assessing their likelihood and impact, and determining what steps can be taken to mitigate them. It is important to perform this step before making any changes, as this allows the administrator to make an informed decision about whether or not the change should be implemented. Once the risks have been assessed and the administrator has decided to go ahead with the change, the next step is to implement the deployment.
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Question 202

A new employee is having difficulties using a laptop with a docking station The laptop is connected to the docking station, and the laptop is closed. The external monitor works for a few seconds, but then the laptop goes to sleep. Which of the following options should the technician configure in order to fix the Issue?

Correct Answer: C
The correct answer is C. Choose what closing the lid does. This option allows you to configure how the laptop behaves when you close the lid, such as whether it goes to sleep, hibernates, shuts down, or does nothing. To access this option, you can follow these steps :
Go to Settings > System > Power & sleep.
Click on Additional power settings on the right side.
Click on Choose what closing the lid does on the left side.
Under When I close the lid, select Do nothing for both On battery and Plugged in.
Click on Save changes.
This will prevent the laptop from going to sleep when you close the lid while it is connected to the docking station and the external monitor.
Hibernate, sleep/suspend, and turn on fast startup are not the options that should be configured to fix the issue. Hibernate and sleep/suspend are both power-saving modes that allow you to resume your work without losing any data.
However, they also turn off the display and other components of the laptop, which means you will not be able to use the external monitor when the laptop is closed. Turn on fast startup is a feature that reduces the boot time of Windows by saving some system information to a file when you shut down. It does not affect how the laptop behaves when you close the lid .
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Question 203

The calendar application on an employee's smartphone is experiencing frequent crashes, and the smartphone has become unresponsive. Which of the following should a technician do first to resolve the issue?

Correct Answer: D
Rebooting the smartphone is the first and simplest step to resolve the issue of frequent crashes and unresponsiveness. Rebooting clears the memory, closes the background apps, and refreshes the system. It can also fix minor glitches and bugs that may cause the calendar app or the smartphone to malfunction12. The other options are either too drastic or unnecessary. Reinstalling the application may not solve the problem if the issue is with the smartphone itself. Updating the smartphone's OS may not be possible or helpful if the device is unresponsive or incompatible. Resetting the smartphone to factory settings will erase all the data and settings on the device, which should be the last resort.
References: 1 How to Reboot an Android Smartphone or
Tablet(https://www.lifewire.com/reboot-android-smartphone-or-tablet-4127180)2 How to Restart or Shut Down a Smartphone or Tablet(https://www.computerhope.com/issues/ch001912.htm).
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Question 204

A technician receives an invalid certificate error when visiting a website. Other workstations on the same local network are unable to replicate this issue. Which of the following is most likely causing the issue?

Correct Answer: A
Date and time is the most likely cause of the issue. The date and time settings on a workstation affect the validity of the certificates used by websites to establish secure connections. If the date and time are incorrect, the workstation may not recognize the certificate as valid and display an invalid certificate error. Other workstations on the same local network may not have this issue if their date and time are correct. User access control, UEFI boot mode, and log-on times are not likely causes of the issue. User access control is a feature that prevents unauthorized changes to the system by prompting for confirmation or credentials. UEFI boot mode is a firmware interface that controls the boot process of the workstation. Log-on times are settings that restrict when a user can log in to the workstation. None of these factors affect the validity of the certificates used by websites. References:
Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 14 CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102)Cert Guide, page 456
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Question 205

A technician is investigating an employee's smartphone that has the following symptoms
* The device is hot even when it is not in use.
*Applications crash, especially when others are launched
* Certain applications, such as GPS, are in portrait mode when they should be in landscape mode Which of the following can the technician do to MOST likely resolve these issues with minimal impact?
(Select TWO).

Correct Answer: C,F
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