An instructor has a learner in the class that is struggling with the subject matter being presented. The instructor notices the learner making facial expressions. Which of the following will MOST likely help the learner with the material?

• A.Go to the learner privately and ask if there are any questions to clarify the material.
• B.Ask the learner in front of the class why they do not understanding the material.
• C.Make note of the learner's facial expressions, continuing on with discussing the topic to see if they later understand the subject.
• D.Ask the learner to come forward and demonstrate the information that was just presented.

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After covering a topic, a trainer asks, "What is the third step of the process?" The trainer waits a few seconds and then asks a particular learner to answer the question. This particular approach is an example of which of the following types of questions?

• A.Overhead-direct question
• B.Direct question
• C.Overhead question
• D.Open question

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While teaching a block of content, the instructor notices several students who appear to be confused.
Which of the following is the BEST way to confirm the observation?

• A.Ask questions about the material
• B.Start the lesson over
• C.Review the objectives
• D.Ask the assistant instructor to review the material

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When writing assessment items which of the following should a trainer do?

• A.Provide unnecessary details to ensure learners understand the information.
• B.Ensure there are an equal number of items for matching questions.
• C.Use easy grading by creating patterns in multiple-choice assessments.
• D.Create concise questions without repetition of leading words in answers.

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An internal instructor is completing a review of the first draft of a new sales course. The instructor notices that participants will be asked to implement new job responsibilities as part of the course. The instructor also knows that this change has not been announced, and is not aware of any plans for the announcement. Which of the following is the BEST course of action for the instructor to take?

• A.Ask the sponsors of the program to release an employee communication plan regarding the changes
• B.Talk to a few employees who will be attending the session to get their take on the changes.
• C.Continue to prepare for the course as planned.
• D.Develop a plan for how to overcome the likely resistance in the classroom.

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