On several end-of-course evaluations, a trainer noticed that participants stated that the pace of the course was too slow. Which of the following actions should the trainer take?

• A.Adjust the pace of the training and check periodically with the participants to see if further adjustments need to be made.
• B.Set expectations for the training at the beginning so the participants will know what pace to expect.
• C.Continue the training as delivered because the leader's guide was followed and that is what was most important.
• D.Test participants at the beginning of the course and exempt anyone who makes a predetermined score.

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During a training session the trainer notices several students in the class are not taking notes but are marking hashes on their papers as if counting. Which of the following actions should the trainer take?

• A.Stand near the students until they stop their actions.
• B.Attempt to become aware of an action the trainer is repeating.
• C.Calculate the number of minutes until the next break.
• D.Emphasize material when students should take notes.

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An instructor is conducting a highly technical subject with a large media presentation. Just after getting started the bulb blew out on the overhead projector. Which of the following will BEST allow the class to continue without interruption?

• A.Make copies of the slide presentation to hand out to the class.
• B.Take a break and seek out the facility manager for assistance.
• C.Tell the learners to follow along in their textbooks and not worry about the slides.
• D.Dismiss the learners and reschedule for the following day.

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From the surveys, which of the following measurement tools will give the trainer the MOST meaningful assessment on how successful a course was to a particular audience?

• A.True/false questions
• B.The Likert scale
• C.Open-ended questions
• D.The comment section

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An instructor perceives that a learner is continually flirting with the instructor during class.
Which of the following should the instructor do to reduce the distraction level caused by the learner?

• A.Remove the learner immediately from the class. Report the behavior to the learner's manager.
• B.Avoid eye contact and continue with the class. Report the behavior to the learner's manager.
• C.Move the learner to a more distant location from the instructor. Report the behavior to the learner's manager.
• D.Discuss the behavior with the learner at a break. Report the behavior to the learner's manager.

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