Which of the following questioning types would be used to compare and contrast a complex concept?

• A.Higher order
• B.Clarifying
• C.Closed
• D.Open

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Fifteen minutes before class is to start, a trainer realizes there is no overhead projector or screen to deliver the presentation. Which of the following solutions will minimize impact to the learning experience while minimizing class delay and cost?

• A.Make paper copies of the presentation to distribute to the class.
• B.Rent a projector and screen to deliver the presentation.
• C.Refuse to deliver the training course because the environment does not meet the requirements.
• D.Explain that a great presentation was prepared but a lecture approach will be used.

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During pre-course communications the instructor discovers that the course is different than the one expected by the class. Which of the following would be the BEST course of action?

• A.Contact the training coordinator and ask for further instructions.
• B.Cancel the class because not enough time was given to prepare for the unexpected subject matter.
• C.Conduct the class according to new material.
• D.Conduct the class expected by the learners.

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A learner is asking a question but the instructor does not clearly understand what the learner is asking. Which of the following should the instructor do?

• A.Ask the learner to see the instructor during a break
• B.Answer the question as the instructor understood it
• C.Ask another learner if they understood the question
• D.Ask the learner to repeat the question

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While facilitating a class an instructor uses a variety of questioning techniques. Which of the following BEST describes the benefits?

• A.Challenges learners, involves them and helps to monitor their progress.
• B.Establishes an environment that supports learning, and maintains focus on meeting stated learning objectives
• C.Facilitates group dynamics in a positive way, while encouraging respectful interactions.
• D.Keeps the learners engaged as to what is coming next andconveys the importance of theirknowledge.

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