During training, students work as groups with several scenarios that involve successfully troubleshooting issues. However, when the students return to work there is no change in their abilities. Which of the following BEST represents the failure in information transfer?

• A.Poor managerial support
• B.Teaching how but not why
• C.Failure of problem-solving training
• D.Recall in practical situations

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Which of the following statements BEST describes 'synchronous training' when discussing Internet learning technologies?

• A.Synchronous training refers to training delivered to a geographically dispersed group of participants at the same time.
• B.Synchronous training refers to training delivered in any classroom setting where all participants are collaborating at the same time.
• C.Synchronous training refers to training delivered by a skilled instructor using various collaboration tools at different times.
• D.Synchronous training refers to training delivered to a participant group of varied genders at the same time.

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An instructor has just covered a particularly difficult topic in class. To ensure that the learners understand the material which kind of questioning would be most helpful?

• A.Clarifying
• B.Closed-ended
• C.Hypothetical
• D.Higher order

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A contract instructor has been hired to teach a course with twelve learners. After surveying the learners it is identified that half of the class is not familiar with the subject being taught. Which of the following should the instructor do to help the entire class achieve success?

• A.Contact the training manager for suggestions on how to proceed.
• B.Teach to the more experienced learners; the others will catch up.
• C.Make the six learners that already know the material wait until the other learners catch up
• D.Cancel the class and then divide the class into two difference courses.

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While conducting a class the power goes out. After an hour it is restored. Which of the following would be the BEST method of delivering the remainder of the course?

• A.Condense the remaining topics.
• B.Have the learners stay late to make-up for the missed course time.
• C.Reduce the break time for the remainder of the day to catch-up on the missed material
• D.Give the learners home work to do independent study on the missed material.

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