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  1. Home
  2. EXIN Certification
  3. CITM Exam
  4. EXIN.CITM.v2026-01-22.q18 Dumps
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Question 11

During several project meetings, it is discovered that certain team members are not fully aware of, and/or do not understand, the activities for which they are responsible. Which process is most likely to be blamed for this?

Correct Answer: C
Team members' lack of awareness or understanding of their responsibilities points to a failure in communication management(C). According toPMBOK, communication management ensures that project information, including roles, responsibilities, and activities, is effectively communicated to all stakeholders.
Poor communication planning or execution (e.g., unclear task assignments or inadequate briefings) can lead to misunderstandings, as seen in this scenario.
* Risk management (A):Focuses on identifying and mitigating risks, not task communication.
* Cost management (B):Deals with budgeting and cost control, not role clarification.
* Scope management (D):Defines project scope and deliverables, but communication management ensures team members understand their responsibilities within that scope.
Reference:EPI CITM study guide, under Project Management, likely covers PMBOK's communication management processes, emphasizing stakeholder engagement and information distribution. Check sections on project communication or stakeholder management.
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Question 12

Lately, the support desk is receiving several requests for password resets from individuals who appear to be unknown to the organization. Possible criminal activities are suspected, and the organization wishes to address this issue in their information security awareness program. What is the area that requires awareness?

Correct Answer: D
Requests for password resets from unknown individuals suggestsocial engineeringattacks, such as phishing or impersonation, where attackers manipulate users to gain unauthorized access. An information security awareness program should focus on educating staff about social engineering tactics to recognize and prevent such incidents.
E-mail usage (A), instant messaging (B), and internet usage (C) may be vectors for attacks, but the core issue is social engineering, which encompasses tactics used across these channels.
Reference:EPI CITM study guide, under Information Security Management, likely emphasizes social engineering in security awareness training. Refer to sections on security awareness or threat management.
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Question 13

The project brief/project charter is created. Which of the following is not part of it?

Correct Answer: B
Theproject charter(or project brief) is a high-level document created during theinitiation phaseof a project, as defined byPMBOK(Project Management Body of Knowledge). It outlines the project's purpose, objectives, scope, and key elements but does not includedetailed planning(A), which occurs during the planning phase after the charter is approved. The charter typically includes:
* High-level risks (B):Identifies major risks to provide early awareness.
* Summary budget (C):Provides an initial cost estimate for approval.
* Quality expectations (D):Defines high-level quality requirements or standards.
Detailed planning, such as creating a detailed Work Breakdown Structure (WBS) or schedule, is part of the project management plan developed later, not the charter.
Reference:EPI CITM study guide, under Project Management, likely references PMBOK's project initiation processes, detailing the components of a project charter. Refer to sections on project initiation or project charter development.
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Question 14

Senior management suspects possible threats in the IT organization and demands a high-level assessment which will list risks identified in order of priority for treatment. Which type of analysis should be conducted?

Correct Answer: D
Ahigh-level assessmentto list risks in order of priority for treatment is best conducted usingqualitative analysis(D). According toISO 31000, qualitative risk analysis assesses risks based on their likelihood and impact using non-numerical methods (e.g., risk matrices, high/medium/low ratings). This approach is suitable for high-level assessments, as it quickly prioritizes risks without requiring detailed quantitative data, aligning with senior management's needs for a prioritized risk list.
* Quantitative analysis (A):Uses numerical data (e.g., cost estimates, probabilities) for detailed analysis, not ideal for high-level overviews.
* Semi-quantitative analysis (B):Combines qualitative and quantitative methods, but is more detailed than needed for a high-level assessment.
* Ad hoc analysis (C):Not a standard risk analysis method; implies informal analysis, unsuitable for structured prioritization.
Reference:EPI CITM study guide, under Risk Management, likely references ISO 31000's qualitative risk analysis for high-level assessments. Check sections on risk assessment or prioritization.
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Question 15

In system (application) development, a use case (user story) is a list of steps defining interactions between a role and a system to achieve a goal. What type of requirement is mentioned here?

Correct Answer: A
Ause caseoruser storydescribes interactions between a user (role) and the system to achieve a specific goal, defining what the system must do. This corresponds to afunctional requirement(A), which specifies the system's features or capabilities (e.g., "the system shall allow users to submit a return request"). According to SDLCand requirements engineering, functional requirements focus on specific functionalities, as captured in use cases.
* Behavioral requirement (B):Not a standard term; it may refer to system behavior but is less specific than functional requirements.
* Non-functional requirement (C):Covers performance, scalability, or usability (e.g., response time), not specific user interactions.
* Security requirement (D):A subset of non-functional requirements focused on security, not general use case interactions.
Reference:EPI CITM study guide, under Application Management, likely discusses requirements engineering in the SDLC, emphasizing functional requirements in use cases. Check sections on system design or requirements analysis.
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