The performance of a newly implemented document management system is falling significantly short of the measures defined as part of the project. However, the business is recognizing some level of value from the system. The business analyst (BA) considers the only option available to the company to increase performance and determines that the cost of implementing the option is ten times higher than the expected benefits. What should the BA recommend?

• A.Retire the implemented solution
• B.Continue with the implemented solution
• C.Conduct elicitation
• D.Plan stakeholder engagement

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Before investing further in the project, a customer and the key stakeholders of the project want to be able to visualize the final product. Which elicitation technique should the business analyst (BA) select?

• A.interface Analysis
• B.Reverse Engineering
• C.Observation
• D.Prototyping

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You are the business analyst for your organization and are trying to determine the best solution for an identified problem. You have determined that you could create a software solution using inhouse resources for
$65,000 and with an ongoing support of $5,600 per month. A vendor offers you a quote that they can create the software for $49,000 with an ongoing support of $6,100 per month.
Which solution should you choose?

• A.Buy from the vendor if you'll keep the solution longer than 32 months.
• B.Create the software if you'll keep the solution less than 32 months.
• C.There is not enough information to determine which solution is financially better.
• D.Create the software if you'll use the solution longer than 32 months.

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Which of the following is the process of analyzing the areas of a project that are most affected by risk?

• A.Risk Identification
• B.Risk Categorization
• C.Risk Analysis
• D.Risk Urgency Assessment

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You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?

• A.They describe the processes the solution will need to improve for the project to be successf ul.
• B.They describe all of the required work the project will need to complete in order to reach its objectives.
• C.They describe the ends that the organization is seeking to achieve.
• D.They describe all of the positive benefits in ratio to the risk and costs of the project.

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