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  4. IIBA.CCBA.v2025-12-08.q383 Dumps
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Question 156

Ralph is a business analyst for his organization and he's using the plan-driven approach for business analysis. Ralph has captured the requirements of the project, but what must happen before he can begin capturing and defining the requirements at a deeper level of detail?

Correct Answer: A
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Question 157

As part of a strategic initiative, a bank decides to expand operations to a new country where the most commonly used language is Spanish. The bank's current mobile application only supports English. The organization initiates a project to provide local language support for the app. From which level did the business need originate?

Correct Answer: B
Explanation
The business need originated from external drivers, which are factors outside the control of the organization that influence its goals, objectives, and strategies. In this case, the external driver is the new country's market and language, which requires the bank to adapt its mobile application to meet the needs and expectations of the potential customers. By providing local language support for the app, the bank can increase its competitive advantage and customer satisfaction in the new country.
References: The answer is based on the BABOK® Guide, which is a key resource for the CCBA® certification. Specifically, it relates to the Strategy Analysis knowledge area, where identifying business needs is a key task for the business analyst12. It also relates to the Business Analysis Planning and Monitoring knowledge area, where the BA should consider the external drivers and their impacts on the business analysis approach
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Question 158

A business analyst (BA) is creating a business process model (BPM) showing how the organization will handle errors reported on its website. The BA held a workshop with stakeholders about how the process might work. The BA was also given an instruction manual about a similar error-handling situation, but was advised that some minor aspects are not applicable to the new process. How can the BA use the manual?

Correct Answer: B
The BA should use the manual as a reference point, but not as the sole source of information for creating the BPM. The manual may contain some useful information about the error-handling process, but it may also have some differences or gaps that need to be resolved with the stakeholders. The BA should identify and document these discrepancies and seek clarification or confirmation from the stakeholders before finalizing the BPM.
This way, the BA can ensure that the BPM reflects the current and desired state of the process and meets the stakeholder needs and expectations.
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Question 159

The claims intake workflow of an insurance company is being standardized across all branch offices. The business analyst (BA) assigned to this project has interviewed users individually in all the offices and plans to schedule a workshop with all the users. What should the BA do to prepare for the workshop?

Correct Answer: B
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Question 160

When an organization implements a new solution, the organization will often have to provide dual-support for the new solution and the solution that's being replaced. Which one of the following is not an input to the transitional requirements definition?

Correct Answer: A
Explanation/Reference:
There is not any stakeholder management strategy during the operational transfer. The correct answer is the organizational readiness assessment, the stated requirements, the deployed solution, and the designed solution.
D is incorrect. The organizational readiness assessment is one of the four inputs to the definition
transition requirements task.
C is incorrect. The stated requirement is one of the four inputs to the definition transition
requirements task.
B is incorrect. The deployed solution is one of the four inputs to the definition transition
requirements task.
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