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  4. IIBA.CCBA.v2025-12-08.q383 Dumps
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Question 221

Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need. Which one of the following stakeholders are most likely to have the most direct awareness of problems that could lead to a business need?

Correct Answer: A
Explanation
End users are the stakeholders who use the solution or are directly affected by its outcomes. They are most likely to have the most direct awareness of problems that could lead to a business need, as they experience the pain points, inefficiencies, or gaps in the current state of the organization. End users can provide valuable feedback and insights to the business analyst and help to define and validate the requirements and the solution.
References: The information is verified as per the BABOK® Guide and related IIBA resources, which outline the standards and practices for business analysis. The BABOK® Guide is a key resource for understanding business analysis stakeholders and their roles123. You can also find some useful resources and sample questions from other sources
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Question 222

In order to plan business analysis activities, you will need four inputs. Which one of the following inputs is not valid for this task?

Correct Answer: B
Explanation
According to the BABOK® Guide, the plan business analysis activities process is the process of defining the tasks, dependencies, effort, and schedule for the business analysis work. The four inputs to this process are:
Business analysis approach: This input provides information about the selected method and level of detail for performing the business analysis work, such as the plan-driven, change-driven, or hybrid approach, and the level of abstraction, formality, and rigor of the requirements and designs.
Stakeholder list, roles, and responsibilities: This input provides information about the stakeholders who are involved in or affected by the business analysis work, their roles and responsibilities, their communication preferences, and their availability.
Organizational process assets: This input provides information about the policies, procedures, standards, guidelines, and templates that are relevant to the business analysis work, such as the project management methodology, the business analysis methodology, the requirements management plan, and the change management plan.
Business analysis performance assessment: This input provides information about the current state and desired state of the business analysis performance, such as the strengths, weaknesses, opportunities, and threats of the business analysis work, the performance indicators and measures, and the improvement actions and recommendations.
Stakeholder tolerance for risk is not an input to the plan business analysis activities process, but rather an input to the identify risks process, which is a sub-process of the plan business analysis approach process.
Stakeholder tolerance for risk provides information about the degree of uncertainty and potential impact that the stakeholders are willing to accept for the business analysis work and the solution. References: BABOK® Guide, page 25; Business Analysis Expert Certification, CCBA® | IIBA®, section "What Should I know to be CCBA Certified?"
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Question 223

When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements. What is the backwards tracing activity called in requirements traceability?

Correct Answer: C
Derivation is the backwards tracing activity in requirements traceability. It involves identifying the source or origin of a requirement, such as a business need, a stakeholder request, a regulation, or another requirement. Derivation helps to ensure that the requirements are aligned with the business objectives, to validate the rationale and assumptions behind the requirements, and to assess the impact of changes or issues on the requirements12.
The other options are not correct because:
Option A is incorrect. Allocation is a forward tracing activity in requirements traceability. It involves assigning or distributing a requirement to one or more components of a solution, such as a system, a module, a function, or a process. Allocation helps to ensure that the requirements are covered by the solution, to verify the feasibility and consistency of the requirements, and to measure the progress and performance of the solution34.
Option B is incorrect. Lineage tracking is not a specific term used in requirements traceability. It may refer to the general process of tracing the history and evolution of a requirement from its origin to its current state, or vice versa. However, it is not a standard or widely accepted term in the business analysis domain5.
Option D is incorrect. Backwards pass is a term used in project management, not in requirements traceability. It is a technique for calculating the late start and late finish dates of the project activities by working backwards from the project end date. It is part of the critical path method for scheduling the project activities6.
Reference:
Requirements Traceability, section "Description of Change"
What is Traceability? - Jama Software, section "Backward to Requirements" Allocation, section "Description of Change" Requirements Allocation, section "What is Requirements Allocation?" Forward and backward traceability: Requirements and challenges (Keynote), section "Abstract" Backward Pass, section "Description of Change"
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Question 224

As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?

Correct Answer: D
According to the BABOK Guide, one of the goals of business analysis is to enable successful change that delivers value for stakeholders. Value can be defined as the worth, importance, or usefulness of something to a stakeholder within a context1. One of the ways to deliver value is to improve the experience of the customer, which is the external stakeholder who consumes or benefits from the products or services provided by the enterprise2. Improving the purchasing process is an example of an improvement opportunity that aims to enhance the customer experience, as it can make it easier, faster, or more convenient for the customer to buy the productsor services they need or want3. Reference: 1: BABOK Guide, version 3, section 1.2, page 52: BABOK Guide, version 3, section 2.2.2, page 163: BABOK Guide, version 3, section 6.1.4, page 184.
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Question 225

The business analyst (BA) is analyzing the formal relationships between people working in the enterprise.
Which technique will the BA use to perform this task?

Correct Answer: A
Explanation
An organizational model is a visual representation of the organizational unit which defines:
*the boundaries of the group (who is in the group),
*the formal relationships between members (who reports to whom),
*the functional role for each person, and
*the interfaces (interaction and dependencies) between the unit and other units or stakeholders
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