FreeQAs
 Request Exam  Contact
  • Home
  • View All Exams
  • New QA's
  • Upload
PRACTICE EXAMS:
  • Oracle
  • Fortinet
  • Juniper
  • Microsoft
  • Cisco
  • Citrix
  • CompTIA
  • VMware
  • SAP
  • EMC
  • PMI
  • HP
  • Salesforce
  • Other
  • Oracle
    Oracle
  • Fortinet
    Fortinet
  • Juniper
    Juniper
  • Microsoft
    Microsoft
  • Cisco
    Cisco
  • Citrix
    Citrix
  • CompTIA
    CompTIA
  • VMware
    VMware
  • SAP
    SAP
  • EMC
    EMC
  • PMI
    PMI
  • HP
    HP
  • Salesforce
    Salesforce
  1. Home
  2. IIBA Certification
  3. CCBA Exam
  4. IIBA.CCBA.v2025-12-08.q383 Dumps
  • «
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • …
  • »
  • »»
Download Now

Question 16

A solution that was implemented several years ago has achieved its stated objective of consolidating data from multiple sources. However, end user feedback reveals problems and inefficiencies. What should the business analyst (BA) do first?

Correct Answer: A
The first thing that the BA should do is perform a root cause analysis. Root cause analysis is a technique for identifying and analyzing the underlying causes of a problem or an issue2. By performing a root cause analysis, the BA can find out why the solution that was implemented several years ago is causing problems and inefficiencies for the end users, and what factors are contributing to them. This will help the BA to define the problem statement, determine the scope of the analysis, and identify potential solutions. References: 2:
BABOK Guide v3, Section 10.25
insert code

Question 17

As a business analyst, you'll often have to coach stakeholders on the processes, knowledge areas, and tasks you'll complete for an organization. One of the knowledge areas is enterprise analysis. This knowledge area completes all of the following activities except for which one?

Correct Answer: D
A: It defines the nature of a solution that meets that need: This is a correct activity of enterprise analysis, as it involves defining the scope, objectives, and requirements of the solution that will address the business problem or opportunity.
B: It identifies business needs, problems, or opportunities: This is a correct activity of enterprise analysis, as it involves understanding the current state of the organization, its goals, and the external and internal factors that affect its performance.
C: It justifies the investment necessary to deliver that solution: This is a correct activity of enterprise analysis, as it involves assessing the costs, benefits, risks, and feasibility of the proposed solution and presenting a business case that supports the decision to implement it.
D: It manages and expresses requirements to a broad and diverse audience: This is an incorrect activity of enterprise analysis, as it belongs to another knowledge area, which is requirements communication and management. This knowledge area involves ensuring that the requirements are understood, agreed upon, and controlled by all the stakeholders throughout the project lifecycle.
insert code

Question 18

As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?

Correct Answer: C
When customers experience the same process, such as checkout in different ways, it's frustrating. This improvement opportunity aims to create consistency in all behaviors to improve the customer experience.
Answer B is incorrect. Automating or simplifying the work people perform helps streamline costs and improve quality by doing the work in the same way each time the work is performed.
Answer A is incorrect. Eliminating redundancy considers that stakeholders may have common needs that can be met with a single solution, reducing the cost of implementation.
Answer D is incorrect. While this choice is tempting, it's not an actual improvement opportunity for the business analyst to consider.
insert code

Question 19

Complete this statement. are longer-term, ongoing, and qualitative statements of a state or condition that the organization is seeking to establish and maintain.

Correct Answer: B
Explanation
One element of enterprise analysis is the definition of the goals and objectives of the organization. Goals are longer-term, ongoing, and qualitative statements of a state or condition that the organization is seeking to establish and maintain.
Answer A is incorrect. Objectives describe the goals, performance indicators, and elements of an endeavor or project.
Answer C is incorrect. Requirements are the elements which a solution must describe.
Answer D is incorrect. Operations are the ongoing activities that are core and fundamental to the organization.
insert code

Question 20

The task of verifying requirements is used to ensure that the requirements are ready for formal review and validation by the customers and for what other purpose?

Correct Answer: D
insert code
  • «
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • …
  • »
  • »»
[×]

Download PDF File

Enter your email address to download IIBA.CCBA.v2025-12-08.q383 Dumps

Email:

FreeQAs

Our website provides the Largest and the most Latest vendors Certification Exam materials around the world.

Using dumps we provide to Pass the Exam, we has the Valid Dumps with passing guranteed just which you need.

  • DMCA
  • About
  • Contact Us
  • Privacy Policy
  • Terms & Conditions
©2025 FreeQAs

www.freeqas.com materials do not contain actual questions and answers from Cisco's certification exams.