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  4. IIBA.CCBA.v2025-12-08.q383 Dumps
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Question 36

You are the business analyst for your organization and management has asked you to select a model for your solution. Management wants you to describe the people within and without of your organization who will interact with the solution. What type of model has management asked you to create?

Correct Answer: D
Explanation
According to the BABOK® Guide, user classes, profiles, and roles are a type of model that describes the people who will interact with the solution, their characteristics, and their needs. This model helps to identify the stakeholders, their expectations, and their requirements. Management has asked the business analyst to create this type of model to describe the people within and without of the organization who will interact with the solution. References: BABOK® Guide, page 116; Business Analysis Expert Certification, CCBA® | IIBA®, section "What Should I know to be CCBA Certified?"
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Question 37

While planning the prioritization approach for an upgrade to a legal property application, the business analyst (BA) needs to check the organization's business policies prior to identifying the stakeholders to participate in the prioritization process. The business policies will help the BA because they:

Correct Answer: D
The business policies will help the BA because they define the limits within which decisions must be made in accordance with contracts, agreements, warranties, or certifications. This means that the business policies specify the rules or constraints that govern or regulate the decisions or actions of stakeholders or an organization. The business policies can help the BA to identify and prioritize the requirements that are mandatory, essential, or desirable for a solution.
The other options are incorrect because:
Option A is incorrect because business policies do not provide lessons learned from previous projects that should be incorporated into planning approach for current projects. Lessons learned are insights or knowledge gained from experience or feedback that can be used to improve future performance or outcomes. Lessons learned can help the BA to identify and avoid potential risks or issues in planning approach for current projects.
Option B is incorrect because business policies do not outline the organizational roles and responsibilities in an effort to define a prioritization approach that involves the correct stakeholders.
Organizational roles and responsibilities are descriptions of the functions or duties that stakeholders or groups perform within an organization. Organizational roles and responsibilities can help the BA to identify and engage the relevant stakeholders in a prioritization approach.
Option C is incorrect because business policies do not describe industry regulations and are used to develop a framework for sound business decision making. Industry regulations are standards or rules that are imposed by external authorities or bodies on an industry or sector. Industry regulations can help the BA to ensure compliance and alignment of a solution with legal or ethical requirements.
References:
BABOK Guide v3, section 10.1: Business Policies
CCBA Exam Questions, question 18
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Question 38

You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are defined. Which one of the following best describes how requirements are defined?

Correct Answer: A
According to the BABOK Guide, requirements are defined as "a usable representation of a need" that specifies what a stakeholder requires from a solution. Requirements are derived from the stakeholders' needs, wants, and expectations, which are the underlying problems or opportunities that the stakeholders wish to address. Therefore, option A best describes how requirements are defined. Reference: BABOK Guide, page 10; Business Analysis Expert Certification, CCBA| IIBA, section "What Should I know to be CCBA Certified?"
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Question 39

Sam is the project manager of the NHT Project. His project has stakeholders from the end users, server administrators, functional managers, external customers, technicians, and executive managers. In this high-profile project, which group of stakeholders is the most important?

Correct Answer: B
Explanation
Customers, internal or external, are always considered to be the most important group of stakeholders in a project. Recall that a stakeholder is anyone that has a vested interest in the outcome of your project.
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Question 40

A business analyst (BA) collected scanned notes, documents, and photos of whiteboards showing the results of a workshop pertaining to an accounting system replacement. What is the BA's next course of action?

Correct Answer: D
A business analysis information package is a collection of information that summarizes the results of business analysis activities. It helps to organize and present the scanned notes, documents, andphotos of whiteboards in a coherent and consistent manner. Meeting with stakeholders or users, or managing stakeholder collaboration are possible next steps after developing the package. Reference: BABOK Guide v3, page 387; CCBA Mock Test, question 5
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