Which of the following areas focuses on aligning with the business and collaborative solutions?

• A.Risk management
• B.Value delivery
• C.Strategic alignment
• D.Resource management

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An enterprise considers implementing a system that uses a technology that is not in line with its IT strategy. The business case indicates significant benefit to the enterprise. Which of the following is the BEST way to manage this situation within an IT governance framework?

• A.Address as part of an architecture exception process.
• B.Reject based on non-alignment.
• C.Update the IT strategy to align with the new technology.
• D.Initiate an operational change request.

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Following a strategic planning session, new IT objectives were announced. Which of the following is the MOST effective way for the CIO to ensure these objectives are cascaded to IT personnel?

• A.Define individual performance measures related to the IT objectives.
• B.Update the IT balanced scorecard to align with the new IT objectives.
• C.Communicate the new IT objectives during a staff meeting.
• D.Establish IT management's performance measures based on the IT objectives.

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To generate value for the enterprise, it is MOST important that IT investments are:

• A.consistent with the enterprise's business objectives.
• B.approved by the CFO.
• C.aligned with the IT strategic objectives.
• D.included in the balanced scorecard.

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Which of the following concepts is a semi-standard structured report supported by proven design methods and automation tools that can be used by managers to keep track of the execution of activities by staff within their control and monitor the consequences arising from these actions?

• A.Total Quality Management
• B.Total Security Management
• C.Six Sigma
• D.Balanced Scorecard (BSC)

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