Which of the following sub-processes of Service Portfolio Management is used to define the overall goals that the service provider should follow in its development based on the outcome of Strategic Service Assessment?

• A.Service Portfolio Update
• B.Strategic Service Assessment
• C.Service Strategy Definition
• D.Strategic Planning

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A project sponsor has circumvented the request for proposal (RFP) selection process. Which of the following is the MOST likely reason for this control gap?

• A.Inadequate board oversight
• B.Lack of a legal and regulatory review process
• C.Inadequate stage-gate reviews
• D.Lack of accountability for policy adherence

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Which of the following should be management's GREATEST consideration when trying to optimize the use of benefits from IT?

• A.Quality management
• B.Process improvement
• C.Value delivery
• D.Alignment of business to IT

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While monitoring an enterprise's IT projects portfolio, it is discovered that a project is 75% complete, but all budgeted resources have been expended. Which of the following is the MOST important task to perform?

• A.Review the IT investments.
• B.Reorganize the IT projects portfolio.
• C.Re-evaluate the business case.
• D.Review the IT governance structure.

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Which of the following MUST be established before implementing an information architecture that restricts access to data based on sensitivity?

• A.Risk and control frameworks
• B.Probability and impact analysis
• C.Classification and ownership
• D.Security and privacy policies

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