Once the strategic vision has been established, which of the following would be the BEST activity for supporting the implementation of performance measures?

• A.Monitor service level performance.
• B.Document strengths, weaknesses, opportunities, and threats.
• C.Document policy requirements
• D.Identify key performance indicators (KPIs).

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An enterprise is planning to migrate its IT infrastructure to a cloud-based solution but does not have experience with this technology Which of the following should be done FIRST to reduce the risk of IT service disruptions when using this new technology?

• A.Evaluate the sourcing options.
• B.Reflect the change in the enterprise architecture (EA).
• C.Implement key performance indicators (KPIs).
• D.Engage an experienced IT consultant to perform the migration.

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Which of the following are the MOST important processes for information asset life cycle management?

• A.Procurement management and third-party management
• B.Configuration management and financial management
• C.Vulnerability management and network management
• D.Business continuity management and disaster recovery management

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Which of the following is the BEST IT architecture concept to ensure consistency, interoperability, and agility for infrastructure capabilities?

• A.Standards-based reference architecture and design specifications
• B.Establishment of standard vendor and technology designations
• C.Design of policies and procedures
• D.Establishment of an IT steering committee

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A business has outsourced IT operations to several third-party providers, but service level agreements (SLAs) are not clearly defined in all cases. Which of the following is the GREATEST risk to the business?

• A.Costs are not measurable.
• B.Third parties could provide overlapping services.
• C.The scope of work is not clearly defined.
• D.Quality of services is not enforceable.

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