What is the FINAL step in governance system design?
Correct Answer: C
Explanation The final step in governance system design is to define target capability levels for the most critical objectives. The governance system design is the process of designing and implementing a governance system for an enterprise using COBIT 2019. The governance system design involves tailoring the COBIT 2019 components such as principles, enablers, goals, processes, practices, roles, structures, metrics, etc., according to the enterprise's context and needs. The governance system design also involves considering various design factors such as enterprise strategy archetype; enterprise goals; IT-related goals; risk profile; IT deployment; threat landscape; compliance requirement; operating environment; size of enterprise; culture; stakeholders; etc., that influence how an enterprise designs and implements its governance system using COBIT 2019. The final step in governance system design is to define target capability levels for the most critical objectives. The capability levels are a measure of how well an enterprise performs its information and technology governance and management processes in terms of process attributes such as process performance, process definition, process deployment, process measurement, process control, process optimization, etc. The capability levels range from 0 (incomplete) to 5 (optimizing), indicating the degree of maturity and effectiveness of an enterprise's information and technology governance and management processes. The critical objectives are the governance and management objectives that have been prioritized based on the design factors and the stakeholder needs. The governance and management objectives are the statements of what an enterprise wants to achieve in terms of its information and technology governance. The governance and management objectives are derived from the enterprise goals, which are the high-level statements of what an enterprise wants to achieve in terms of its mission, vision, values, strategy, etc. By defining target capability levels for the most critical objectives as the final step in governance system design, an enterprise can ensure that it has set realistic and achievable goals for its information and technology governance and management processes that support its strategy and objectives. This will also help to identify the gaps or issues that need to be addressed to enhance the capability levels of the selected processes.References: : COBIT 2019 Design Guide: page 53-54 : COBIT 2019 Process Assessment Model: page 11-13
Question 167
Which of the following is a key component of a governance system?
Correct Answer: B
Processes are key components of a governance system. Processes are the structured sets of activities that produce outputs or outcomes for achieving specific objectives. Processes define what needs to be done, by whom, when, how, and why. Processes are one of the seven enablers of a governance system, as defined by COBIT.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System
Question 168
Which of the following governance components is ESSENTIAL for effective decision making?
Correct Answer: A
Decision-making relies on logic and communicative rationality, aligning people based upon a logical progression from premises to conclusion.
Question 169
The level achieved when all processes of a focus area achieve a particular capability level is referred to as:
A CIO of a global enterprise has been mandated by the board to change the IT organizational structure from a divisional model to a centralized model and adopt outsourcing as required. The CIO identifies specific design factors that increase the importance of certain governance and management objectives. Which of the following is MOST likely to increase as a result?
Correct Answer: B
The transition from a divisional model to a centralized model of IT governance and management requires an increase in capability levels. This is because the transition requires an integration of IT systems and processes across the enterprise, which requires a greater level of expertise, organization, and coordination. Additionally, the adoption of outsourcing increases the complexity of the IT environment, requiring a higher level of understanding of the capabilities of the various vendors and contractors being used. Increased capability levels are required to ensure that the organization can adequately manage the transition and maintain the necessary level of control over the IT environment. For more information, please refer to the Isaca COBIT 2019 official Manual or book.
