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  1. Home
  2. ISQI Certification
  3. CTAL-TM-001 Exam
  4. ISQI.CTAL-TM-001.v2025-07-24.q115 Dumps
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Question 96

You have assembled the following cost of quality numbers 200 defects were found prior to release and 100 were found after.
Given this information what is the total cost of quality for this project?

Correct Answer: A
Step by Step Comprehensive Detailed Explanation:
Definition of Cost of Quality (CoQ):
CoQ is composed of four components:
Prevention Costs: Costs related to activities to prevent defects (e.g., training, quality planning).
Appraisal Costs: Costs associated with evaluating products to ensure defect-free delivery (e.g., testing).
Internal Failure Costs: Costs due to defects found before delivery to the customer (e.g., rework).
External Failure Costs: Costs from defects discovered after delivery (e.g., warranty claims, reputation damage).
Calculation Process:
Defect Prevention Cost: Given as $10,000 (fixed).
Appraisal Cost: $250 per defect for 200 defects = 250×200=50,000250 \times 200 = 50,000250×200=50,000.
Internal Failure Cost: $200 per defect for 200 defects = 200×200=40,000200 \times 200 = 40,000200×200=40,000.
External Failure Cost: $2,000 per defect for 100 defects = 2,000×100=200,0002,000 \times 100 = 200,0002,000×100=200,000.
Total CoQ:
Adding all costs together:
Total CoQ=10,000+50,000+40,000+200,000=300,000.\text{Total CoQ} = 10,000 + 50,000 + 40,000 + 200,000 = 300,000.Total CoQ=10,000+50,000+40,000+200,000=300,000.
Correct Answer and Justification:
The total cost is $300,000, making Option A the correct answer.
Reference and Documentation from Advanced Test Management:
ISTQB Advanced Test Management Syllabus v3.0, Section 2.2.2: This section emphasizes understanding and calculating the cost of quality by segregating it into the four components as seen above.
ATM Sample Exam Questions 2024 (Example Calculations): Highlights similar numerical examples to calculate CoQ.
ISTQB Exam Structure Rules v1.9: Ensures alignment with K2-level understanding for cost analysis scenarios in test management.
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Question 97

SCENARIO 1
DreamPartner dating agency are redesigning their dating application following a major security breach in which sensitive customer data was made publically available. The redesign includes stronger security encryption and performance tuning.
The product risk register for the redesign project, which was produced after all requirements had been agreed, includes the following:

The organisational Test Strategy contains the following objectives:
1. A Risk-based lest approach must be adopted for all projects
2. Functional regression testing should start as soon as functional testing is complete
3. Automated tests may be run before or in parallel with manual tests
The project Test Plan has allocated 6 weeks to complete all test execution, with functional testing taking 3 weeks to execute, performance and security testing 2 weeks each and regression testing 1 week.
Which of the following options places the test suites (TS1 to TS5) in the correct order for test execution?
SELECT ONE OPTION

Correct Answer: B
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Question 98

You have written a defect report and have just been notified that it is in the "returned" state.
Who should take action on this defect? [1]

Correct Answer: D
The person who should take action on this defect is the tester who wrote the defect report. This is because a defect report in the "returned" state means that the defect has been rejected or sent back to the tester for further clarification or investigation. The tester who wrote the defect report should review the feedback from the developer, the project manager, or the defect triage team, and take the appropriate action, such as providing more information, modifying the defect report, or closing the defect. Defect Reporting - ISTQB not-for-profit association Reference: Certified Tester Advanced Level Test Manager (CTAL-TM) - ISTQB not-for-profit association, ISTQB Test Manager Certification - ISTQB Exams Worldwide - ISTQB Official Registration, Defect Reporting - ISTQB not-for-profit association
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Question 99

Refer to SCENARIO 1
Week 4 of test execution has been completed and the following test report has been produced

Review this report against the organisational Test Strategy, what is the status of the Test Strategy objectives?
SELECT ONE OPTION

Correct Answer: B
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Question 100

What is the purpose of process improvement assessment models? [1]

Correct Answer: A
Process improvement assessment models are designed to ensure a consistent approach is used in evaluating and improving processes within an organization. They provide a structured framework for assessing the current state of processes, identifying areas for improvement, and implementing changes in a systematic manner.
References: The purpose of process improvement assessment models is outlined in ISTQB documentation, which emphasizes the importance of a consistent and structured approach to process improvement1. For detailed references, please consult the official ISTQB Advanced Level Test Manager documents and study guides available on the ISTQB website.
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