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  1. Home
  2. ITIL Certification
  3. ITIL-4-Foundation Exam
  4. ITIL.ITIL-4-Foundation.v2024-10-09.q279 Dumps
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Question 211

Which can act as an operating model for an organization?

Correct Answer: B
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Question 212

Which practice needs the right culture to be embedded across the entire organization?

Correct Answer: C
The purpose of the continual improvement practice is to align the organization's practices and services with changing business needs through the ongoing identification and improvement of services, service components, practices, or any element involved in the efficient and effective management of products and services1. This practice needs the right culture to be embedded across the entire organization, as it requires a shared vision, commitment, empowerment, collaboration, learning, and measurement2. References: ITIL Foundation - ITIL
4 Edition, page 15; ITIL 4 - A Pocket Guide, page 34; ITIL 4 Practice Guide: Continual Improvement, page 7.
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Question 213

Which guiding principle helps an organization to understand the impact of an altered element on other elements in a system?

Correct Answer: D
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Question 214

Identify the missing word in the following sentence.
A change is defined as the addition, modification, or removal of anything that could have a direct or indirect
effect on [?].

Correct Answer: C
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Question 215

Which guiding principle emphasizes the need to understand the flow of work in progress, identify bottlenecks, and uncover waste?

Correct Answer: A
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