Which two statements are correct regarding the characteristics of an SLA window?

• A.An SLA window indicates how long an activity should take to complete.
• B.An SLA window indicates that there is enough time available within it to perform an activity.
• C.An SLA window indicates when an activity should start.
• D.An SLA window indicates when an activity should be completed.

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Identify three examples of how filters are utilized within Oracle Field Service Cloud.

• A.Define activity and/or resource assignment preferences within Routing Plans.
• B.Display only certain users within the Users screen.
• C.Restrict the number of activities that appear on resources' routes.
• D.Display only certain resources within the Daily view.
• E.Display only certain activities or resources within the List View.

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Which two statement are correct regarding activity assignment via Collaboration?

• A.An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.
• B.An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.
• C.An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.
• D.An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.

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A client requires that an updatedcustomer's signature and site photograph be captured for all 'reopened' activities.
Which property and screen configuration step meets this requirement?

• A.Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.
• B.Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.
• C.Set a Regular Expression for the signature and site photograph properties with an assigned value of
  'Updated'.
• D.Set the signature and site photograph properties to have 'blank' default values when the conditionof
  'astatus = reopen' is met.

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Which two statements are true about registering Applications in OFSC?

• A.A unique Client ID and Client Secret must be entered for each registered Application.
• B.Applications support OAuth2 using tokens either from OFSC or external providers such as Oracle Identity CloudService.
• C.If the API Access section is left blank, then by default, the Application has read/write access to all available OFSC APIs.
• D.Applications support restricting access to a white list of certain IP addresses.
• E.Separate Applications must be registered if you will be integrating with both REST and SOAP APIs

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