If you are using an Ishikawa diagram to determine the root cause of problems, which process are you engaged in?

• A.Plan Quality Management
• B.Control Quality
• C.Risk Management
• D.Plan Scope Management

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Projects are authorized by which of the following individuals?

• A.Functional managers
• B.Stakeholders
• C.Project managers
• D.Sponsors

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In addition to the project charter, what other artifact is produced as a result of the Develop Project Charter process?

• A.Assumption log
• B.Milestone list
• C.Business case
• D.Risk register

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While implementing an approved change, a critical defect was introduced. Removing the defect will delay the product delivery. What is the MOST appropriate approach to managing this situation?

• A.Utilize the change control process.
• B.Crash the schedule to fix the defect.
• C.Fast-track the remaining development.
• D.Leave the defect in and work around it.

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Due to today's competitive global market, organizations require more than technical management skills. Which of the following skills can support long-range strategic objectives that contribute to the bottom line?

• A.Planning and risk management skills
• B.Communication and time management skills
• C.Business intelligence and leadership skills
• D.Strategic and business management skills

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