A well-established PMO unit is transforming from a traditional mix of controlling and directive functions to a customer-centric service model. The company culture is very hierarchical and the PMO professional faces some challenges ahead.
Which action should the PMO professional prioritize given the fundamental role of PMOs?
A PMO currently serves all investment initiatives within a company and has reached a high level of maturity.
The executive leadership team is enthusiastic about PMO value, and all PMO customers promote its services.
The PMO professional who leads the PMO has received information that the innovation portfolio struggles with its initiatives.
What should the PMO professional do first to support the innovation portfolio?
An organization delivers system implementation projects to external clients. The PMO has noticed that recent post-project reviews consistently reveal issues. Further analysis shows that these issues become apparent during end-user testing. The testing process is unstructured and usually lacks documentation.
What next steps should the PMO lead take?
A pharmaceutical company operates an enterprise PMO (EPMO) that provides different types of services to several different PMO customers. The PMO leader wants to ensure that the service offerings of the EPMO are catering to the needs of its diverse PMO customers and delivering maximum value.
What should the PMO lead do?
A company is undergoing transformation due to a set of recent mergers and acquisitions (M & A) transactions. A PMO professional is responsible for the processes and methodology and is asked to suggest ways to support the transformation by integrating organizational change management practices.
Which change management strategy should the PMO professional consider first to reinforce transformation activities?
