A project stakeholder complained that they did not receive an important delivery that was stated in the schedule. The team member responsible for this deliverable explained that they sent an email to the stakeholder, advising them that the deliverable would not be delivered on time.
What should the project manager have done to avoid this situation?

• A.Confirmed that the stakeholder was made aware of the delivery delay.
• B.Communicated with the stakeholder directly regarding the delivery delay.
• C.Told the team member to send the unfinished deliverable to the stakeholder and finalize it later.
• D.Ensured that the team member did not communicate directly with the project stakeholder.

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A project manager has just been appointed to a project that has two major deliverables. Both deliverables have the same level of priority and are to be delivered at the same time. The members of the team are complaining about the lack of information regarding which deliverable needs to be finished first.
What should the project manager do?

• A.Require that the project team execute both deliverables at the same time, since this was requested and approved in the project charter.
• B.Ask the team to start working on the easiest deliverable first so they gain experience to execute the second deliverable.
• C.Ask key stakeholders to cancel the project due to the difficulty of executing both deliverables at the same time.
• D.Meet with the project sponsor and key stakeholders to assess each deliverable's value to the organization and set execution priorities.

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A project manager is leading a strategic and competitive advantage project for a healthcare organization that is in its testing phase. The team has been working on this project for 6 months, and the morale of the team is low due to the schedule.
What can the project manager do to motivate the team?

• A.Speak with the project management office (PMO) and request a 2-week extension of the schedule so the team can have rotational time off.
• B.Talk to the business team about the project phase and the team's commitment, and request a monetary reward for the team.
• C.Meet with the horizontal team managers to recognize the team members and give rewards and promotions upon completion of the project.
• D.Continue to perform the last phase of the project with the project team as this will benefit the organization and provide a competitive edge.

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A project manager is performing the scrum master role for a project team of developers. At the daily standup, a couple of developers complain about the noise from a neighboring team, the performance of their laptops, and the difficulty in booking meeting rooms.
What should the project manager do?

• A.Note the impediments and escalate them to the product owner.
• B.Note the impediments and work on addressing them later.
• C.Acknowledge the impediments and facilitate their resolutions.
• D.Assign actions to all stakeholders and oversee their implementation.

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A senior project manager is working for a company that is not yet making a profit. However, the company has many innovative projects in development. Most of the project time lines have slipped, and the staff is overwhelmed .
What should the project manager do to help the company meet their financial objectives?

• A.Request that upper management hire additional staff to support the projects.
• B.Prioritize the projects, giving higher priority to projects that will increase profit.
• C.Ensure that all of the projects are of high quality and are delivered on time.
• D.Make sure the project is fast tracked so that slipped time lines are recovered.

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