A project team created user stories after understanding the customer requirements. As the project progresses, the project manager observes that there are too many change requests. The team feels that the outcomes they are working on are not aligned with the customer requirements.
What should the project manager do?

• A.Arrange for a workshop with the customer to understand the business values expected from the outcomes.
• B.Acknowledge that the current team needs improvement and hire more qualified team members.
• C.Refer to the configuration management knowledge base for similar projects delivered in the past.
• D.Include a representative from the customer to work collaboratively with the team.

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A project is on its fifth iteration out of six. One member of the team has left the company unexpectedly.
What should the project manager do next?

• A.Take on some of the necessary work to minimize the impact.
• B.Invite the stakeholders to discuss a mitigation plan.
• C.Detail the reason for the project delay in the status report.
• D.Register an issue and escalate it to the project sponsor.

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Acompany's key product is evolving and requires the use of a new technology. No one on the team is familiar with this technology; however, experienced developers on the team volunteered to study the concepts and application and believe they will be able to take full responsibility for the new technology.
What should the project manager do?

• A.Outsource the technology work to a third party so as not to delay work.
• B.Support the developers with their intention to learn the new technology.
• C.Hire externally since the internal developers already have assigned work.
• D.Descope this requirement as the developers have more important tasks.

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A vendor project manager and team are implementing a software solution across the organization. A customer stakeholder who was not present during the sales process is demanding that the team implement requirements that are out of scope without adding additional cost to the project.
What should the project manager do next?

• A.Adjust the scope baseline and schedule baseline accordingly.
• B.Implement all the requirements the customer has requested.
• C.Escalate the issue of the additional requirements to the executive leadership team.
• D.Refer the stakeholder to the delivery specifications in the statement of work (SOW).

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A project manager is assigned to a project where a vendor has been engaged to build a new system One week before user acceptance testing (UAT) is scheduled the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.
What should the project manager do next?

• A.Communicate with the vendor and project team and explore possibilities lor resolving the issue
• B.Wait until the vendor cannot deliver and then invoke liquidated damages based on the contract
• C.Escalate to management and prepare tor project closure by canceling the contract with this vendor
• D.Adjust the protect schedule to accommodate the current development progress of the vendor

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