When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
Response:

• A.In the Employment Information process add a custom condition to test the card type.
• B.In the Employment Information process validate card type for continued processing.
• C.In the Employment Information process add an Approve/Reject step to test the card type.
• D.In the Employment Information process add a card type true/false field to a user view.

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The clipboard is a _________________ tool and is unique to each _________________?
(Choose One)
Response:

• A.diagnostic, case
• B.server-side, user session
• C.client-side, user session
• D.case, application

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Which one of the following options includes the three pillars of a Pega Platform application?

• A.Microjourney, Stages and Steps, Data and Interfaces
• B.Journeys, Personas and Channels, Data and Interfaces
• C.Cases, Channels, and Data Integrations
• D.Microjourneys, Personas and Channels, Data and Interfaces

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How do you indicate the progress of a case towards resolution?
Response:

• A.Apply service levels to the assignment steps.
• B.Update the case status on the appropriate steps.
• C.Configure a case notes field to capture progress information
• D.Design intent-driven user interfaces.

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Drag the terms from the bottom into the correct boxes.

Solution:

Determine whether the given solution is correct? Response:

• A.Incorrect
• B.Correct

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