An airline has the following requirement:
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.
How do you configure the case life cycle to meet this requirement?

• A.Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed
• B.Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process
• C.Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition
• D.Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation

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Identify the use case that requires creating a new Persona.

• A.The existing Channel interfaces are too limited for the completion of work to occur.
• B.An additional user needs to interact with an application.
• C.A new Case Type is created in an application.
• D.An additional combination of Channel interface, work routing, and permissions is necessary.

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An experienced Pega business architect can apply their expertise __________.
Response:

• A.during the analytical modeling phase only
• B.throughout the entire development life cycle
• C.during the executable modeling phase only
• D.during the descriptive modeling phase only

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Which one of the following options includes the three pillars of a Pega Platform application?
Response:

• A.Cases, Channels, and Data Integrations
• B.Microjourney, Stages and Steps, Data and Interfaces
• C.Microjourneys, Personas and Channels, Data and Interfaces
• D.Journeys, Personas and Channels, Data and Interfaces

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You use the Clipboard tool to perform which two tasks?
(Choose Two)
Response:

• A.Test a rule to determine whether the rule executes correctly.
• B.Review the current values of case data.
• C.Test whether a declarative expression properly calculates a target value.
• D.Test case behavior by setting property values for an open case.

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