A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check. How do you configure the case types to reflect their relationship?
Response:

• A.Make credit check a spin-off case of credit card request.
• B.Make both loan request and credit check top cases.
• C.Make credit check a child case of credit card request.
• D.Make credit card request a child case of credit check.

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Consider the lifecycle illustration below; Which automated steps may only be added via the process modeler?
(Choose Two)

• A.Stage 2, step 3
• B.Stage 1, step 1
• C.Stage 2, step 5
• D.Stage 3, step 1
• E.Stage 3, step 2

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Where is a When rule referenced when called from a flow? (Choose One)

• A.Connector
• B.Service Level
• C.Assignment
• D.Fork
• E.Decision

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How do you provide users with guidance for completing a form and avoid the need for application training?

• A.Add an optional action to the case to explain the task.
• B.Send a notification to the assigned user.
• C.Add the corresponding step to an appropriate stage.
• D.Add an instruction to the assignment.

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Which shape would you use if you wanted the system to automatically choose between multiple outcomes?
(Choose One)

• A.Subprocess
• B.Decision
• C.Assignment
• D.Utility

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