The clipboard is a_________________tool and is unique to each_________________? (Choose One)

• A.diagnostic, case
• B.case, application
• C.server-side, user session
• D.client-side, user session

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You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?
Response:

• A.Summarize the manager name column.
• B.Summarize the case ID column.
• C.Group the manager name column.
• D.Group the case ID column.

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A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check.
How do you configure the case types to reflect their relationship?

• A.Make both loan request and credit check top cases.
• B.Make credit check a spin-off case of credit card request.
• C.Make credit card request a child case of credit check.
• D.Make credit check a child case of credit card request.

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A candidate's language skills are captured in a candidate case. What type of property is used to capture the candidate's language skill if the property reference is .Language(Spanish) ?

• A.Value group
• B.Page
• C.Text
• D.Single value

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In which of the following situations would you use a data transform?
(Choose Two)
Response:

• A.Create properties after the case has been created
• B.Copy data between pages
• C.Set default values when creating a case
• D.Execute a Flow Action

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