You are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing?
(Choose Two)
Response:

• A.Configure routing to a skilled work group using the appropriate skill parameters for the selected service.
• B.Configure routing to use business logic to assign tasks to the appropriate team using the type of service.
• C.Configure single level approval routing to a supervisor who assigns the task to the specific team.
• D.Configure all assignments to route to the service manager who then assigns the tasks to the specific team.

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A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you configure the report definition?
Response:

• A.Use the purchase requests column to group the cost centers.
• B.Summarize the regional cost centers by count.
• C.Filter the results so that only cost center and purchase requests are included in the report.
• D.Summarize the purchase requests column by count.

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When developing the initial entity relationship diagram, it is not necessary to document standard case data such as _____, _____, and _____ as Pega automatically creates and updates these data elements for us.
(Choose three.)
Response:

• A.case creation date
• B.case resolution due data
• C.unique case ID
• D.case creation reason
• E.current case status

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How many shapes should a flow rule be limited to?
Response:

• A.Five (5)
• B.Twenty (20)
• C.Fifteen (15)
• D.Ten (10)

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Rulesets are used primarily for:
(Choose Three)
Response:

• A.Granting access to the application
• B.Versioning rules
• C.Denying access to the application
• D.Organizing rules
• E.Deploying rules

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