Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct Answers to this question.

• A.Scoping attribute set
• B.Maintenance plan
• C.Setup deals
• D.Maintenance measurement and readings

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What must you consider when you want to upload master data to SAP Service Cloud using templates? Note:
There are 2 correct answers to this question.

• A.Data can be loaded only once.
• B.There is a template available for each object that allows tool-supported migration.
• C.The template structure is predefined and cannot be changed.
• D.Field definitions are not relevant.

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Which business function in the account master will block the release of quotes to SAP S/4HANA?

• A.Sales support block
• B.Prospect
• C.Credit limit check
• D.Delivery block

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Which objects are needed to create a registered product? Note: There are 2 correct Answers to this question.

• A.Product
• B.Customer
• C.Contract
• D.Installed base

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Which of the following Data Workbench actions are supported for a complete business object? Note: There are 2 correct answers to this question.

• A.Delete
• B.Insert
• C.Update
• D.Upsert

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