What are the some main security characteristics of the SAP Field Service management Mobile App.?
Note: There are 2 correct answers to this question.

• A.Advanced perimeter security
• B.SSL-Secured communication
• C.Oauth Token for Login free access
• D.Full Backup protection of Customer data

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During which status is a Customer allowed to cancel the Service Request in Self -Service Portal? Choose the correct answer.

• A.Travel
• B.Work
• C.Open
• D.Accepted

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You are a Service planner in SAP Field Service management, How can you find a suitable technician in the Planning board? Choose the correct answer.

• A.Use a checklist
• B.Use a workflow
• C.Use a Business Rule
• D.Use a Filter

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How are labels used within the Smartforms and Feedback module?

• A.To add a label to be used as reference by the field engineer
• B.To filter the list of Smartforms
• C.To identify the elements in the Smartform
• D.To act as a reference for generating a Smartform report

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You are a Field Service Technician using an iOS device and you have just completed a repair work. How can you check the travel time to the next repair location address? Choose the correct answer.

• A.Click on navigation icon within the Activity
• B.Click on navigation icon within the service call
• C.Click on navigation icon within the HomePage
• D.Click on navigation icon within the Equipment

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