An administrator at Cloud Kicks wants to deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated?
Choose 2 answers

• A.The User is in a Custom hierarchy field.
• B.The User is assigned in workflow email alert.
• C.The use is part of a territory hierarchy.
• D.The User is the highest role in the role hierarchy

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You can create which of the following types of email templates? (Choose all that apply.)

• A.Text
• B.HTML with letterhead
• C.JavaScript
• D.Custom HTML
• E.Text with letterhead
• F.Visualforce

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If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.

• A.False
• B.True

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When a user refreshes a dashboard, who does the dashboard get refreshed for?

• A.Only the user who refreshed the dashboard.
• B.The user and all those who have access to the dashboard
• C.The administrator.
• D.The running user only

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Here are the salesforce.com definitions of a Lead, Account, Contact, & Opportunity. Which one is the definition for an opportunity?

• A.An organization, individual or company involved with your business such as customers, competitors and partners that you wish to track in Salesforce. The Icon is a file folder.
• B.Any individual or influencer associated with an account that you want to track in Salesforce. The Icon is a business card.
• C.Any potential revenue-generating event ("sales deal" ) that you want to track in Salesforce. The Icon is a Coin.
• D.Any person, organization or company that may be interested in your products and services, not yet customers. The Icon is a green Star Man.

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