Universal Containers has two business groups, Products and Services. Both groups will be using opportunities to track deals, but different fields are required by each group.
In which two ways should an administrator meet this requirement? (Choose two.)

• A.Create two lead processes.
• B.Create two permission sets.
• C.Create two page layouts
• D.Create two record types.

Comment: *

Name: *

Email: *

Verification: *

Marketing has requested that the System Administrator update contacts with a spreadsheet of email addresses obtained from the company website. Which set of fields are required to update the contact with the new email address using the Data Import Wizard?

• A.Account Name and Contact Name
• B.Account ID and User ID
• C.Account ID and Contact Email Address
• D.Account ID and Contact ID

Comment: *

Name: *

Email: *

Verification: *

From the below ...identify the WF action?

• A.Create inbound messages
• B.Create tasks
• C.Create mobile alerts
• D.Create section updates

Comment: *

Name: *

Email: *

Verification: *

On Lead Conversion a Lead Object Custom field can not be mapped to Which Object custom field?

• A.Account
• B.Contacts
• C.Case
• D.Opportunity

Comment: *

Name: *

Email: *

Verification: *

The support team at Universal Containers wants to. be more proactive about renewing support plans with customers. They would like the support representative dedicated to. each account to. be notified a month before the account`s support plan expires. What should an administrator configure to. meet this requirement?

• A.Workflow rule
• B.Assignment rule
• C.Auto-Response rule
• D.Escalation rule

Comment: *

Name: *

Email: *

Verification: *