At Ursa Major Solar, a manager has asked the administrator to grant all users in the marketing user profile the view all permission for campaigns.
What are two ways the administrator can achieve this goal? Choose 2 answers

• A.Assign all users to a custom profile.
• B.Enable the marketing user checkbox.
• C.Change the marketing user profile
• D.Assign a permission set to ail marketing users.

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When you delete a case:

• A.All related events, tasks, case comments, attachments, and associated solutions are deleted
• B.All related events, tasks , case comments, and attachments are deleted.
• C.All related events, tasks, case comments, attachments, associated solutions, contacts, and accounts are deleted.
• D.Cases can never be deleted
• E.All related tasks and case comments are deleted.

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What is the purpose of the service cloud (customer) portal? (2 answers)

• A.To allow partners to access contact records for case collaboration.
• B.To allow customers to log and check the status cases online
• C.To provide Web self-service by exposing knowledge articles
• D.To share support reports and dashboards with high profile accounts

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What are two sources from which cases can be created?

• A.Web-to-Web
• B.Web-to-Lead
• C.Email-to-Case
• D.Connect for Outlook

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What type of field can a lookup filter be applied to? Choose 3 answers

• A.Hierarchical relationship fields
• B.Master-Detail relationship fields
• C.Relationship fields for records owned by queues
• D.Lookup fields to the Account, Contact, User, and Custom Objects
• E.Lookup fields to the Activity object

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