If you delete an email from a case and then delete the case, you will not be able to retrieve the deleted email from the Recycle Bin

• A.True
• B.False

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Clod Kicks has the organization wide defaults for Opportunity set to private.
which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?
Choose 2 answers

• A.Sharing set
• B.Role hierarchy
• C.Profiles
• D.Sharing rules

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SIMULATION
Define the Matrix Report.

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All of the following may be uploaded to the AppExchange Directory EXCEPT:

• A.Custom Tabs
• B.Custom Assignment Rules
• C.Custom Fields on Custom Objects
• D.Custom Fields on Standard Objects

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Ursa major Solar's administrator needs to create a custom field to track a specific Tier 2 support user on a case record.
What is the appropriate data type to utilize when creating this custom field?

• A.Hierarchical relationship
• B.Formula
• C.Lookup relationship
• D.Lookup filter

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