Dashboard components can consist of:

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You can then associate each business process with one / more record types and make it available to users based on their:

• A.Role
• B.Profile
• C.Licence Type
• D.OWD
• E.Salesforce Edition

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Adding Records: If I add a duplicate record because I haven't searched before adding a new one, the following events will be likely to happen:

• A.The data quality in Salesforce.com will start to suck, and head office reports will no longer be accurate
• B.I will need to delete the duplicate record I have added, or merge the 2 duplicate records together.
• C.I will complain when I inevitably end up adding notes or events to the wrong record
• D.All of the above
• E.I will feel so guilty that I will be compelled to sign over my commissions to Bill, who needs more money to save homeless cats in the city of Boston

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What are the three editions of Salesforce?

• A.PE Professional Edition
  EE Enterprise Edition
  UE Unlimited Edition

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Roles are available in Personal and Group edition

• A.True
• B.False

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