Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.
Which two ways can the marketing users now access converted leads for editing?
Choose 2 answers

• A.Find them in the global search result.
• B.Search the Recent Records component on the homepage.
• C.Utilize a list view where lead status equals Qualified.
• D.Use the Data Import Wizard,

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Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?

• A.Adjust the currant business hours to accommodate the Eastern Time Zone.
• B.Set temporary business hours for each time zone.
• C.Allow the reps to set business hours manually.
• D.Create one set of business hours per time zone.

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Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers

• A.Outbound Message
• B.Approval Process
• C.Quick Action
• D.Email Alert Action

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Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.
Which automation solution should an administrator use to implement this request?

• A.Quick Action
• B.Workflow Rule
• C.Flow Builder
• D.Outbound Message

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Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.
What should the administrator use to complete this request?

• A.Use a record trigger flow.
• B.Use a scheduled process builder.
• C.Use a Roll-Up summary.
• D.Use a scheduled flow

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