How should an administrator ensure article managers use specified values for custom article fields?

• A.Require a held on the page layout.
• B.Create different record types for different requirements.
• C.Use field dependencies on record type
• D.Create a formula field m the article.

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Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report to check the state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it appears that only 30% of records have a use case filled out with varying text strings.
What should the administrator recommend?

• A.Write a record-triggered flow that populates the Use Case field when an opportunity is closed.
• B.Create a validation rule and add the Use Case field to the Stage Guidance in Path.
• C.Use a quick action with the Use Case field in the layout, and add it as a Lightning component.
• D.Make the Use Case field required on the master Opportunity layout.

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Which is the most efficient way to protect a Social Security Number that must be stored on a customer's Contact record?
Select one:

• A.Page Layouts.
• B.Page Layouts linked to Record Types.
  NOTES:
  While you can remove the field in page layouts, the field will still be visible to those users in a report, list view, merge template etc. Field Level Security will prevent the user from seeing the contents of this field anywhere.
  https://developer.salesforce.com/docs/atlas.enus.securityImplGuide.meta/securityImplGuide/admin_fls.htm
• C.Field Level Security
• D.Page Layouts linked to Profiles.

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What will happen when you use dataloader to transfer a record to a new owner? Choose 2

• A.Manual sharing rules will not be carried over
• B.Criteria-based sharing rule will be recalculated
• C.All ownerbase sharing will be recalculated
• D.Account Teams will not be transferred

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Universal container's support team offer to track service level agreements for customer. Today, they manually look up contracts by name when customer calls. How can an administrator automate this process?

• A.Enable case feed and bed a contracts custom publisher to the case feed layout
• B.Configure a work flow rule that sends an email alert of old cases to the support manager
• C.Enable entitlements and bed the tabs for entitlements and service contracts
• D.Create a private chatter group for customers with high priority service level agreements

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