Which two statements are true about the creation of entitlement processes? (Choose two.)

• A.Milestones can be created dynamically based on other fields
• B.Entitlement versioning allows changes to existing entitlement processes
• C.The Manage Entitlements permission must be enabled
• D.Entitlements have their own organization-wide default settings

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What access can users have to Accounts and Opportunities when territory management is enabled? * (1 Point)

• A.Edit Opportunity records regardless of the account owner
• B.Transfer and Delete opportunities regardless of the owner of the record
• C.View Account records regardless of the account record owner
• D.Edit,TransferandDeleteOpportunityrecordsregardlessoftherecordoftheowner

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With Salesforce Knowledge integrated into your community, your customers can: Select 3

• A.Access knowledge articles
• B.Access Self Service resources
• C.Submit Cases
• D.Automatically access your customer accounts, contacts and opportunities.

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What is a capability of Territory management? Choose 2 answers

• A.The ability to use opportunity criteria to expand a private sharing model
• B.Territory hierarchy replaces the role hierarchy for sharing
• C.Support for complex and frequently changed sales organization structures
• D.The ability to use account criteria to expand a private sharing model

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An administrator has uploaded a change set from a sandbox to a production organization and would like to add a missing component to the change set before deployment.
What option does the administrator have to modify the change set? Choose 2 answers.

• A.Clone the change set in the sandbox environment, add the component and upload it to production
• B.Edit the change set in production, add the component, and use the redeploy option.
• C.Create a new change set in the sandbox environment, add all the required components and upload it to production
• D.Edit the change set in the sandbox environment and upload it to production.

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