The VP of Finance wants to ensure that once an opportunity is closed, it cannot be modified by any user.
How can an administrator meet this requirement?

• A.Create an opportunity validation rule with the formula; PWORVALUE( IsClosed ) - True.
• B.Set the Do Not Modify Closed Opportunity permission for all profiles.
• C.Create a workflow field update to update the IsClosed field to True if a dosed opportunity is modified.
• D.Set all fields to Read-Only on the standard Closed Opportunity page layout.

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At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can access the account.
What is the reason only one user can see the account record?

• A.Workflow Rule
• B.Manual Sharing
• C.Queues
• D.Role Hierarchy

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What are permissions needed for the Accounts and Opportunity Object when merging Accounts.

• A.Edit and Delete for Account and Edit and Delete on Opportunity
• B.Edit and Delete for Account and Read on Opportunity
• C.Edit permission for Account and Delete Permission for Opportunity

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SFB Industries have started to make use of Collaborative
Forecasts & Quotas. How can the Administrators upload
Quota data into Salesforce? (Select 2)

• A.Add Quotas manually on the Quota Object
• B.Add Quotas with the API
• C.Add Quotas with the Data Loader
• D.Use the Quota uploader under setup

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How can an administrator improve the relevance of search results for support agents searching for Knowledge articles to solve cases? Choose 3 answers

• A.Create data categories and assign articles to each category
• B.Pre-populate article search filters based on the values of case fields
• C.Define synonyms for common search terms
• D.Enable feed tracking on all relevant article types
• E.Create a record type for each data category

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