Universal Containers (UC) recently completed its migration to Lightning Experience, with sales users automatically moving to Lightning. This initiative was a massive undertaking by UC, as it had a tremendous amount of legacy functionality migrated over to Lightning from Classic. The CIO would like to make sure that UC is able to track adoption of the migrated functionality over from Classic to Lightning and what specifically was migrated.
Which two proposals should a Solution Architect recommend?
Choose 2 answers

• A.Provide the CIO the ability to roll back all changes once they feel Lightning is not adequate for their needs.
• B.Track Adoption Rateswithin the Lightning Usage, and monitor a change in metrics within existing reports and dashboards.
• C.Provide the CIO a list of the User Stories around the new functionality and the Gap Analysis done between Classic and Lightning.
• D.Align with the CIO around the fact that while the functionality has been migrated, the data created between Classic and Lightning will remain exactly the same.

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Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UC want to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement?
Choose 2 answers

• A.Opportunities and Opportunity Products from Sales Cloud
• B.Product and Revenue Schedules from Sales Cloud
• C.Invoicing payment status sync between Salesforce Billing and ERP
• D.Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP

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Universal Containers (UC) is adding to its existing Salesforce implementation and currently uses Saks Cloud and Service Cloud. UC is looking to add Salesforce Field Service and Experience Cloud to allow its third-party contractors easier access to the data they need and to provide its customers a way to self-service.
UC has expressed interest m allowing its customers to be able to self-schedule maintenance work on their Assets. UC wants a solution to display scheduling options for the next month to its customers.
What should a Solution Architect consider m a potential solution?

• A.Lightning Web Components Calendar Module
• B.Appointment-Assistant Self Service Scheduling
• C.Salesforce Scheduler
• D.Standard Salesforce Asset Calendar

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During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution.
Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation?
Choose 2 answers

• A.Create recurring office hours for end users to call in to speak directly with the Solution Architect.
• B.Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.
• C.Suggest that the executive team tie performance metrics to Salesforce usage.
• D.Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.

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A client is running a project with a 626 multi-cloud setup involving Marketing Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Mu'eSoft. Currently, MuleSoft is primarily used to integrate with third-party systems. Marketing Cloud is connected to Sales/Service using the standard connector. A recent requirement-gathering session, involving all functional streams, brought up the question of where consolidated reporting mil happen. So far, reporting has only been looked at individually per stream.
There is a steering committee meeting 1 week from now. The Solution Architect was asked to provide different solutions to fix the problem. The expectation is that a high-level evaluation will be done prior the steering committee meeting so that an indication of options can be given and additional funding can be requested.
Which three critical steps should the Solution Architect take first?
Choose 3 answers

• A.Identify key drivers and high-level data scope behind the need for a consolidated reporting.
• B.Review the established and planned dataflows to understand where the systems of record sit and where data is transported to already.
• C.Ensure all data objects across the different clouds have a unique external identifier
• D.Review the system landscape to identify other existing solutions for reporting and start to investigate high-level cost impacts (inel. licenses aspects) for the most viable.
• E.Draft a solution to show how consolidated reporting can be done using CRM Analytics.

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