Northern Trail Outfitters (WO) is transforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop.
Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?
Choose 3 answers

• A.Field Service Manager
• B.NTO employee representing a typical customer
• C.Business Analyst
• D.Field Service Agent
• E.Project Manager

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Universal Containers (UC) is implementing a Salesforce B2B multi-cloud project with large volumes of data and daily transactions from multiple third-party systems via multiple integrations. UC is looking at transactions of more than 1 million records a week and, in higher seasons, 10 million records a week. UC has made the decision to get a full copy sandbox to use to test all of its third-party integrations across its multiple clouds. UC has also invested in MuleSoft and the Anypoint Platform as the single enterprise service bus for all of the third-party data going into Salesforce.
Which type of performance testing should a Solution Architect recommend for testing data at scale on this project?

• A.Perform API load test against the full copy sandbox before go live.
• B.Perform unit testing against the full copy sandbox codebase before go live in production.
• C.Perform page load testing against production after go live.
• D.Perform API load test against the partial copy sandbox before go live.

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Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce productsincluding Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed.
Which two features should a Solution Architect suggest to maintain these constraints?

• A.Third-party ETL, Profiles
• B.Apex Callouts, User Permissions Sets
• C.Salesforce Connect, User Permission Sets
• D.Salesforce Connect, User Profiles

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A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers

• A.Speak to the business stakeholders to gather their suggestions for improvement.
• B.Identify which system integrator did the previous implementation and ask them to document their work.
• C.Examine the details of the current configuration to see how it is set up.
• D.Work with the system administrator toidentify who has the most knowledge of the current configuration.

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