Universal Containers (UC) is using Service Cloud and B2B Commerce to allow resellers the ability to purchase and support farming equipment UC maintains. UC has invested in smart devices which allows that equipment to inform UC when a part becomes faulty. The data from these devices goes to a public cloud solution where every row of sensor data is received every second from every device. There are 100,000 devices on various farms being actively used. The CIO would like this data to be connected to Salesforce in some manner.
What kind of integration method should a Solution Architect suggest to accommodate this need?

• A.Embed the devices' sensor data in a view on the Assetrecord.
• B.Load the public cloud solution directly to Salesforce using MuleSoft.
• C.Utilize Platform Events based on the devices' state change.
• D.Utilize Apex Callouts based on the devices' state change.

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Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budget during the build while still hitting the objectives that were defined m the design phase.
Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?

• A.Help the executive team develop a governance framework; and team to focus on those concerns throughout the build and track the budget.
• B.Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.
• C.Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.
• D.Assure the executive team that the current project is at a fixed scope and there will not be any overrun on budget.

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Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived dat a. The Solution Architect has recommended the use of Big Objects.
What are two considerations the Solution Architect should discuss with Fabulous Flooring?
Choose 2 answers

• A.Picklist fields will need to be marked as required for indexing in the Big Object
• B.The company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session.
• C.Picklist fields will need to be loaded as Text fields into the big Object.
• D.The company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object.

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Universal Containers (UC) uses Marketing Cloud and recently added Sales Cloud to manage its business activities, as well as B2B Commerce to redesign its website. Today, a lead is created each time a customer leaves the site without finalizing their purchase. The number of leads created is increasing and representatives can no longer meet their callback deadlines.
With the new website, UC wants to increase the number of finalized sales and offer similar products to customers while reducing the Sales team's workload. Sales representatives should only call back customers if there is an upsell or cross-sell opportunity.
Which three recommendations should a Solution Architect make to meet these needs' Choose 3 answers

• A.Create an opportunity when a customer clicks a cross-sell or upsell email link.
• B.Send automated emails in Sales Cloud with discounted offers to customers who abandoned their cart.
• C.Set up lead nurturing with Marketing Cloud and automate emails through journeys.
• D.Stop creating leads in Sales Cloud for abandoned carts.
• E.Put all leads from the abandoned carts in a queue.

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During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution.
Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation?
Choose 2 answers

• A.Create recurring office hours for end users to call in to speak directly with the Solution Architect.
• B.Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.
• C.Suggest that the executive team tie performance metrics to Salesforce usage.
• D.Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.

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