Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.
What should the administrator do to help manage the plan?

• A.Use Flow to automatically create and assign entitlements.
• B.Create a support process for the maintenance plan.
• C.Ensure milestones are in place for the maintenance plan.
• D.Set up and configure entitlement templates.

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Which of the following is NOT true about article types in Salesforce Knowledge? * (1 Point)

• A.Article Types should enable 'actionable' content.
• B.Article Types may include attachments.
• C.An organization must have 2 article types to enable Knowledge.
• D.Article Types are typically short HTML documents.

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How should a Workflow issue be properly monitored and Debugged?

• A.Check the standard Workflow logs
• B.Check the standard Debug Logs
• C.Add a new monitored user and check the Debug Logs
• D.Check the Time Based Workflow Log

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which deployment tool can be used to delete metadata from an organization?
choose 2

• A.Change Sets.
• B.Unmanaged packages.
• C.force.com Migration Tool.
• D.Force.com IDE.(100%)(developer console)

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Universal containers uses Salesforce to track job positions and applicants. Applicants can apply for multiple positions and positions will have multiple applicants. The company wants to ensure that if an applicant is deleted, all associations between the applicant and the position(s) that he or she has applied for are deleted.
How can this be accomplished?

• A.Create a master detail relationship between applicants and positions with applicants as the master.
• B.Create a lookup relationship between applicants and positions with applicants as the parent.
• C.Create a custom object between applicants and positions with lookup fields on the junction to both the objects.
• D.Create a many -to- many relationships using junction object with both positions and applicants as masters.

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